To drive the manufacturing industry in producing quality product consistently for local and international market.
As an authoritative body in certifying quality product
FRIM PCS Quality Policy
FRIM Product Certification Services is committed to be known globally by Forestry Manufacturing Sector in preparing the Certification for the third party as well as other services.
The main functions of FRIM PCS are:
- To be a fully responsible constitution towards all certification schemes handled by it.
- To support the definition standard process by servicing as a secretariat or member of standard definition body that suits in concluding the standard which needs product quality verification and to supervise under its review periodically.
- To process FRIM PCS application, Certification Services (CS) notification and issuance of sticker with logo products which have been certified.
- To implement investigation and dispute solution, complain and appeal procedures pertaining to its role as Product Certification Services.
- To be in close contact with the national accreditation body and other certification organizations in the areas of product quality verification matters.
- To coordinate with national, regional and international organizations pertaining to product quality verification so as to facilitate joint cooperation and recognition regulations.
- To implement programs for promotion and provide publicity to FRIM PCS, locally and internationally.
We are committed to:
- To ensure that audit reports are completely reviewed within two (2) weeks upon audit completion.
- To ensure certificates are issued within six (6) weeks upon audit completion and certification panel meeting
- To ensure official (written) client complaints are addressed within ten (10) working days.