Client Charter
![](https://pcs.frim.gov.my/wp-content/uploads/2019/02/Piagam-pelanggan111.jpg)
Client Charter
- To give a feedback for certification application within five (5) working days.
- To ensure certification issuance and agreement is conducted within six (6) weeks after certification panel meeting.
- To give feedback to client for any complaints and inquiries (email or letter) within five (5) working days.